Table of Contents:

Part 1  Introduction to Modern Management

• 1. Introducing Modern Management: Concepts and Skills

Part 2  Modern Management Challenges

• 2. Managers, Society, and Sustainability

• 3. Management and Diversity

• 4. Managing in the Global Arena

Part 3  Planning

• 5. Plans and Planning Tools

• 6. Making Decisions

• 7. Strategic Planning: Strategies, Tactics, and Competitive Dynamics

Part 4  Organizing

• 8. Fundamentals of Organizing

• 9. Responsibility, Authority, and Delegation

• 10. Human Resource Management

• 11. Stress, Conflict, and Virtuality

Part 5  Influencing

• 12. Influencing and Communication

• 13. Leadership

• 14. Motivation

• 15. Groups and Teams

• 16. Managing Organization Culture

Part 6  Controlling

• 17. Controlling, Information, and Technology

• 18. Production and Control

Appendix 1. Managing: History and Current Thinking

Appendix 2. Management and Entrepreneurship: Handling Start-Ups and New Ventures

Appendix 3. Encouraging Creativity and Innovation