Table of Contents:

Part I: INTRODUCTION TO ORGANIZATIONAL BEHAVIOR.

• 1. An overview of organizational behavior.

• 2. The changing environment of organizations.

Part II: INDIVIDUAL BEHAVIORS AND PROCESSES IN ORGANIZATIONS.

• 3. Individual characteristics.

• 4. Individual values, perceptions, and reactions.

• 5. Motivating behavior.

• 6. Motivating behavior with work and rewards.

Part III: SOCIAL AND GROUP PROCESSES IN ORGANIZATIONS.

• 7. Groups and teams.

• 8. Decision making and problem solving.

• 9. Communication.

• 10. Managing conflict and negotiation.

Part IV: LEADERSHIP AND INFLUENCE PROCESSES IN ORGANIZATIONS.

• 11. Traditional leadership approaches.

• 12. Contemporary Views of leadership organizations.

• 13. Power, influence, and politics.

Part V: ORGANIZATIONAL PROCESSES AND CHARACTERISTICS.

• 14. Organizational structure and design.

• 15. Organizational culture.

• 16. Organization change and Change management.

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